Make self-serve customers more self-sufficient
Cut down inbounds for easy tasks. From self-serve to enterprise, Wingback allows your customers to manage basic account needs, including upgrades and downgrades, so your team can stay focused on tackling bigger issues.
Have full insight into customer accounts
Get a complete view of the plans they’ve been on, what their usage was, what they signed up for, and more. So you can go into each ticket or call and know exactly what happened and when.